Call NowInformation We Collect
We may collect personal information that you voluntarily provide when contacting us, requesting a quote, submitting a website form or communicating with our business.
- Name
- Phone number
- Email address
- Property suburb or address
- Details about your project or service requirements
- Photographs, documents or other information you choose to provide
How We Use Your Information
We may use the information you provide to:
- Respond to enquiries
- Prepare quotations and project recommendations
- Arrange inspections or appointments
- Provide roofing, asbestos removal, property or related services
- Communicate with you before, during and after a project
- Improve our website, services and customer experience
Website Analytics
We may use website analytics tools to better understand how visitors use our website. These services may collect information such as pages visited, device type, browser information, referral source and general location.
Where practical, this information is reviewed in an aggregated or de-identified form and is used to improve website performance and content.
Cookies
Our website may use cookies and similar technologies to support website functionality, remember preferences, measure website performance and help us understand visitor behaviour.
You may disable or manage cookies through your browser settings. Disabling cookies may affect the way some website features operate.
Third-Party Services
We may use trusted third-party services to operate, secure, measure and improve our website or process website enquiries.
- Website hosting and security providers
- Website form and email services
- Google Search Console
- Google Analytics, if installed
- Meta Pixel or similar advertising tools, if installed
These providers may process information in accordance with their own privacy policies and terms.
Information Security
We take reasonable steps to protect personal information against unauthorised access, misuse, interference, loss or disclosure.
However, no website, electronic storage system or internet transmission can be guaranteed to be completely secure. Information submitted online is provided at your own discretion.
Sharing Information
We do not sell or rent personal information. Information may be shared with employees, contractors, service providers or professional advisers where reasonably necessary to respond to your enquiry, provide services, operate our website or meet legal obligations.
We may also disclose information where required or authorised by law.
External Websites
Our website may contain links to external websites, manufacturers, suppliers, government agencies or social media platforms.
ASAP Project Group is not responsible for the privacy practices, security, availability or content of external websites.
Access and Correction
You may contact us to request access to, or correction of, personal information that you have provided through our website or directly to our business.
We may need to verify your identity before processing a request.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.
The latest version will be published on this page together with the date it was last updated.
Contact Us
Questions about this Privacy Policy or the way we handle personal information may be directed to ASAP Project Group.
